Booking rules
Reference · Updated 2026-08-11 · Describes Sprint 34
Booking rules are notice, horizon, cancellation notice, minimum and maximum length, buffers, a per-customer limit, and three yes/no choices. If you set none, a permissive default applies — and it is shown, not hidden.
The rules
- Hours of notice to book
- Stops somebody booking for ten minutes from now.
- Days ahead you accept bookings
- Beyond this, requests are refused rather than held.
- Hours of notice to cancel
- Less than this and a cancellation is late.
- Shortest and longest booking
- A request outside the range is refused before a time is looked for.
- Minutes held before and after
- Held either side, so back-to-back bookings leave room to breathe.
- Bookings one customer may hold
- Counts live bookings only. Unset means as many as they like.
- You approve each booking
- A request waits as pending instead of being confirmed straight away.
Note
“No rules” does not exist. A workspace that has set none is running the default ones, and the settings screen prints them in full so a refusal can always be explained.
What this does not do
Bookings carry no price. INVTION does not charge anybody for an appointment, and a price recorded elsewhere does not reach a booking.
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